2018 Disney Inspiration Run Frequently Asked Questions (FAQ)

 

I. Registration Questions

1. How do I register for the 2018 Disney Inspiration Run?

(1) Log on to the 2018 Disney Inspiration Run website https://run.shanghaidisneyresort.com/en/ to register for the 2018 Disney Inspiration Run.

(2) Registration will only be complete once your payment has been received. The registration fee does not include a Shanghai Disneyland Theme Park ticket.  

     If a participant intends to enter the park after completing the race, he/she must purchase a park ticket separately. For more information on race day

     promotions related to park tickets, merchandise, and food & beverage offerings, please refer to the Disney Inspiration Run website, the Shanghai Disney

     Resort WeChat Account and any SMS and email correspondence you have received from the organizer.

(3) Time of registration: July 2, 2018 (10:00am) – August 3, 2018 (5:00pm). Registration is limited and will be closed when all quotas are filled.

2. What should I do if I forget my password after registering for an event via the 2018 Disney Inspiration Run website?

You can reset your password using your phone number or email address by completing the “forgot password” form on the 2018 Disney Inspiration Run website.

3. Can I modify my personal information after successfully registering for a race?

Once submitted, any personal information, such as your name, ID number, gender, and date of birth, cannot be changed. Please ensure you enter the correct information during your initial registration.

4. How do I know if my registration was successful?

All participants must register online via the 2018 Disney Inspiration Run official website (both Chinese and English versions are available). Eligible applicants must pay for the race via Alipay, WeChat Mobile Payment, UnionPay or Paypal (Paypal payments must be made in US dollars). After the organizer has received your payment, a “registration complete” screen will be displayed on the registration page. Successful applicants will also receive confirmation via SMS and email.

5. What are the race dates?

September 15, 2018 (Saturday)

· 3.5K run

· 5K run

September 16, 2018 (Sunday)

· 10K run

 

6. Are there any qualification criteria?

(I) Anyone with proof of identity can apply to participate in the race. All applicants must also be physically and mentally fit enough to participate in their chosen event.

(II) Age and qualification criteria

· Participants in the 10K run must be over 16 years old as of September 16, 2018

· Participants in the 5K run must be over 16 years old as of September 15, 2018

· Participants in the 3.5K run must be over 5 years old as of September 15, 2018. All children between 5 and 16 years old must be accompanied by an adult of 18 years and older during the race.

Note: The legal guardian of all participants under 18 years old must agree to and sign the participation statement.  

 (III) Registrants must not participate in the 2018 Disney Inspiration Run if he/she is:

· A patient with congenital heart disease and/or rheumatic heart disease

· A patient with hypertensive and/or cerebrovascular disease

· A patient with myocarditis and/or other heart diseases

· A patient with coronary artery disease and/or with serious arrhythmia

· A diabetic patient with hyperglycemia and/or hypoglycemia

· A pregnant woman

· A patient who has caught a cold within two weeks of the start of the competition

· A patient with any disease that may render him/her unsuitable for strenuous physical activities such as running

(IV) Each participant can only register for one event per race day.

7. How much does it cost to participate?

· 10K run - RMB 349 per person

· 5K run - RMB 349 per person

· 3.5K run - RMB 279 per person

8. Can I withdraw my application?

Successful applicants will not be able to withdraw their registration or change events. Transferring your bib number to another participant is not permitted. No refunds under any circumstances.   

9. I am not a Chinese Mainland guest, can I still participate in the event?

Yes. Chinese Mainland guests will need to enter their PRC Resident ID Card number at the time of registration. Hong Kong and Macau guests will need to enter their Mainland Travel Permit for Hong Kong and Macau Residents number or their PRC Travel Document number. Taiwan guests will need to enter their Mainland Travel Permit for Taiwan Residents number or their PRC Travel Document number. Other guests should enter a valid foreign passport number.

10. Where can I download a registration form?

Prospective participants can only apply to register for the race using our online application system.  

11. Can I register with a group of friends of family members?

Everyone is invited to register for the 2018 Disney Inspiration Run. However, we only accept individual applications.

 

II. Race Packet Pick Up Questions

For more detailed event and race packet pick up information, please visit the 2018 Disney Inspiration Run website: https://run.shanghaidisneyresort.com/en/ or the Shanghai Disney Resort Official WeChat Account. We will also inform runners of important information via SMS and email.

 

III. Other related questions (Detailed information can be located in the 2018 Disney Inspiration Run Participation Information)

1. Race Date/Time:

Time: Saturday, September 15, 2018 (8:00am); Sunday, September 16, 2018 (8:00am)

Location: Shanghai Disney Resort

2. When should participants arrive at the Resort on the morning of their event?

Check in: Participants will be checked-in for their respective competitions at starting point from 7:00am on the date of their event (either September 15 or 16, 2018).

3. Start/finish line:

For start/finish line and route information, please refer to the maps provided by the organizer before the race.

4. Are there any clothing requirements during the race?

During the competition, participants can wear the race apparel provided by Shanghai Disney Resort or dress up in their favorite Disney gear. The official bib number, provided by Shanghai Disney Resort, must be worn on the front of the torso and fully visible at all times. In order to ensure an accurate time, please do not fold or wrinkle the bib number or cover it with a jacket, runner belt, water bottle or any other item. To ensure safety, all run attire must adhere to the following rules. Clothing that drags the ground is prohibited. Bulky costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening. Costumes must be family-friendly and may not be obstructive, offensive, objectionable or violent. Political or religiously offensive costumes are not allowed. Costumes may not contain sharp objects, pointed objects or materials that may accidentally strike another participants. Costumes may not contain any weapons that resemble or could easily be mistaken for an actual weapon. Masks may not be worn by participants age 16 or older, unless for medical purposes. Masks must be worn in a way that both eyes can be fully seen and with unobstructed vision at all times, allowing for clear peripheral lines of sight.

Shanghai Disney Resort reserves the right to deny admission or remove any person wearing inappropriate or indecent attire, or attire that could detract from the experience of other participants. Participants may be requested to modify their costume to meet the aforementioned rules. Shanghai Disney Resort reserves the right to cancel the eligibility of any participant as well as his/her rank and result if he/she violates any of the aforementioned rules.

5. Race route closing times:

Route closing times are as follows:

Distance

Closing time (from the start of the event)

3.5K

60 minutes

5K

75 minutes

10K

90 minutes

6. Drink Distribution Stations:

In the 5K and 10K runs, water stations with drinking water and beverages will be available every 3 km. In the 3.5K run, water stations with drinking water and beverages will be available at the 2 km mark. Supply stations will be available at the finish line.

7. How can I find out my race results?

Participants can log onto the 2018 Disney Inspiration Run website to download a certificate of completion showing their results five days after the race.

8. Is parking available at the start/finish line?

There are several parking lots within the vicinity of the start/finish line. We suggest that all family and friends travelling to the finish line should take public transportation due to strict traffic controls on the day of the race.

9. Are there any rewards for completing my chosen event?

· All participants finishing any of the running events will receive a special medal at the finish line.

· The first three men and women participants to finish the 10K will be awarded medals and souvenirs at a special awards ceremony.

· The first three men and women participants to finish the 5K run will be awarded medals and souvenirs at a special awards ceremony.

· The first 50 men and women participants to finish the 10K will be granted automatic entry to the 10K at the 2018 Shanghai International Marathon (while still need to pay for the registration fee and follow the participation rules of this race).

· The first 50 men and women participants to finish the 5K will be granted automatic entry to the Mini Marathon at the 2018 Shanghai International Marathon (while still need to pay for the registration fee and follow the participation rules of this race).

· Shangma Club runners who successfully finished the 10K or 5K race will receive 200 points.

10. Who do I contact if I have any questions?

Hotline: 400-180-0000

E-mail: shdr.yuding@disney.com